• Physical or digital version
• The digital voucher is received by email immediately upon completion of an order.
• The physical voucher is sent in a gift box by courier.
• For a value different from those available for selection, contact us by phone
• Delivery within 2 business days, if you need a faster response, contact us by phone

• Expected delivery within 5 business days for Bulgaria, 10-14 business days for Europe
• We can provide 24-hour express manufacturing | +15% | more information here
• The return window for online purchases is 14 days from the date you received your order.
• You can return or exchange items using the "Return | Exchange | Correction Form". If you don't have it, you can download it here.

We pack each of your jewelry in a felt purse, accompanied by a card, a "thank you" note, and a return | exchange | correction form. All of this is carefully placed in a mailing envelope and sealed with love.