Correction form | exchange | return

CAN I SEND A JEWELRY PIECE FOR CORRECTION?

You need a correction of your jewelry, we are available to do this. You need to send it to us by describing its type in detail in the Return | Exchange | Correction Form , which you will find below.

WHAT SHOULD I DO IF I HAVE DAMAGE TO A JEWELRY PIECE ON ELASTIC CORD OR JEWELRY THREAD?

You need to collect the parts of the jewelry, fill out the correction form and send it to us. To be sure that we restore the jewelry to its original form, be sure to write its original size or your full circumference.

WHAT SHOULD I DO IF I HAVE DAMAGE TO A STEEL JEWELRY PIECE?

You need to collect the parts of the jewelry, fill out the correction form and send it to us.
IMPORTANT! We would like to politely ask that when sending jewelry for adjustment, it be cleaned and in a suitable condition for processing.

CAN I RETURN OR EXCHANGE AN ORDERED JEWELRY?

Yes, Flicka is always at your disposal and will assist you in returning or exchanging a piece of jewelry.
f you wish to return all or part of your order, you have the opportunity to do so within 14 days of receiving your order.
If you wish to change the size of an ordered piece of jewelry or want a different model, you have the opportunity to do so within 14 days of receiving your order.
IMPORTANT! Returned jewelry must not have any signs of use and must be in its original packaging.